=CS.ORDERBOOKSA("base","BTC","quote","USD","type","FUTURES","exchange","DERIBIT","limitLevels","1","details","210625","timeStart","","limit","4") Latest date that is returned is Jun 10 2021

I have added the following formula in my excel file: =CS.EXRATE("BTC";"EUR"; "10") But it doesn't refresh the prices coming from the exchange.... Any idea what is causing this?

The price given by your formulas for CRPT at close of day yesterday was $0.564 when the actual price is $0.21

How else can I contact support if query via website fails?

CSEXRATE("XLM";"USDT";1) function on google sheet give a wrong price

CS PRICE ADA GBP gives a price a few pence too high. CS PRICE ADA USD is correct and so it works if you com err this into GBP but not the direct CS PRICE ADA GBP function

Formula - =CSPRICE(B9,$B$1,,,,$A$1); where B9 is ALGO, B1 is USD and A1 is checkbox to refresh. Says "internal error executing custom function. Pulling 23 other prices and all worked except ALGO. Stopped working several days back.

Formula - =CSPRICE(B12,$B$1,,,,$A$1); where B12 is XRP, B1 is USD and A1 is checkbox to refresh. Syas "internal error executing custom function. Pulling 23 other prices and all worked except XRP.

Tried Microsoft excel (2016) version unable to load. Tried Microsoft online, doesnt work as well. Just shows blank on the right side for cryptosheets dashboard. Googlesheets is the worst though, messes up my whole google drive and it doesnt load. Tried more than 3 hours trying to even start but to no avail. Demo sheets look nice which is something I'd use, but the onboard process is the most painful thing process in crypto so far.

If you request Get Gains or Get Balances and your portfolio contains positions for coins with similar tickers (e.g. OM and OMG, or RENBTC and BTC) then Cryptosheets doesn't handle the results properly and makes all the results for the overlapping positions the same. Reported to CoinTracker but they say it's you guys.