I get the following text "We are having trouble with the request" when I try to use the "List All Cryptocurrencies Latest" options for CoinMarketCap. What can I do in order to make it run?

The Coinmarketcap endpoint has been out for quite some time. Any solution time? Another question: When is the Bitfinex API available? I saw that on SpreadStreet it works. Is $ 15.00 paid only once to use SS or every month?

How do I remove (uninstall) the Cryptosheets Excel Add-In?

I canceled my account last month and then got billed for this next month. I resubmitted it again but expect for this to be fixed

I have reloaded excel and I still am not getting refreshed data. I'm using Excel for Mac

When I load up the excel spreadsheet or select the dashboard the page fails to refresh and update the prices. It just comes up with an exclamation mark.

If the user clears the Excel cache (deleting contents of C:\Users\<USER>\AppData\Local\Microsoft\Office\16.0\WEF) the refresh mechanism no longer works for items on the dashboard.